Reference

77yk Privacy Policy for Your Account

Your account data, wallet references and device choices are explained clearly in the 77yk Privacy Policy.

Account dataWallet referencesCookie choicesAccess requests
77yk 77yk Privacy Policy for Your Account
CONTACT PATHS READY

Reach Us About Your Privacy Policy

A clear contact route matters when an account detail or wallet reference needs attention. Start from the support link inside your account and tell us which record concerns you, such as a phone number, QRIS receipt or device entry. We may ask for account details to confirm that the request comes from you, but we will not ask for a wallet password. The same route can help you understand a Privacy Policy request before you open an account.

Team online

Account support link

Use the support link after login to ask about account data, phone verification details or a Privacy Policy request. Include the relevant account step so we can locate the correct record.

Wallet receipt check

If a DANA, OVO, GoPay or QRIS receipt is attached to your account, send its reference through support. We use that detail to check status without requesting your wallet password.

Access request

Ask us to view, correct or remove eligible account data through the same support path. We may verify your phone or account sign-in before making a change.

SECURITY IN PRACTICE

Control, Security And Data Retention

Our privacy process follows the account journey rather than treating every detail alike. We separate login and contact records from wallet references, use device signals to spot unusual access, and keep requests…

Account records

We may hold your name, phone number, login details and verification status to create and protect the account. We use these records for account access and related support replies.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can help match cashier activity. We use the reference needed for checking, not your wallet password.

Cookies and devices

Cookies and device signals can keep a session open, remember language settings and flag unusual sign-ins. You can manage browser cookie controls, although some account steps may then need repeating.

Account security

Phone verification before account access helps connect a sign-in to you. Never share a password or wallet credential in support messages, even when asking about a receipt.

Retention choices

We retain records only for the account, security, dispute or legal reason that requires them. The period can vary, and depends on local law and the record type.

Change requests

You can request a copy, correction or eligible removal through the account support link. We may confirm your phone and ask which exact data field you want changed.

Privacy Policy Questions You May Search

These answers address the questions we hear before an Indonesian account is opened, especially around wallet data, cookies, phone verification and account access. If your situation is not covered, use the support path connected to your account and mention the specific Privacy Policy point you want clarified.

It covers account details, phone verification, wallet references, cookies, device signals, lobby activity and support requests. It also explains your options to ask about, correct or remove eligible data.

No. We may keep a DANA or QRIS transaction reference for receipt and status checks, but you should never send a wallet password through support or place it in an account message.

Phone verification helps connect account access to the person opening the account and helps us respond to data requests securely. We may use it before changing account or contact details.

Yes. Use the support link inside your account, identify the field that needs correction and complete any requested sign-in or phone check. We assess the request under local requirements.

Cookies can retain session settings and help the mobile browser recognise an active sign-in. You can adjust browser controls, but changing them may require you to repeat login or verification steps.

The period depends on the purpose of the record, account security needs, dispute handling and legal duties. Ask through support for the reason a particular record is still retained.

You can ask for removal of eligible data through the account support path. Some records may need to remain for security, dispute handling or legal reasons, depending on local law.